FAQ

Head to BOOK NOW and check availability and prices. Be sure to enter the correct number of guests. You will be required to pay a £300 deposit to confirm your booking, and the balance will be due 8 weeks prior to check-in. If you're check-in date is within 8 weeks, you'll be required to pay the full amount. We only do 3 night minimum stays. We have some 2 night stays available - email us directly to enquire. Visa, Maestro and Mastercard are accepted.

You will pay a £300 deposit to confirm your reservation. You will then be required to pay the balance in full 8 weeks before your Check-In date. We will get in touch with a payment link for your to do so. If full payment has not been received prior to your Check-In date, we will not release the check-in details. If your Check-In date is within 8 weeks, you'll be required to pay the full amount to confirm. Visa, Maestro and Mastercard are accepted.

What we provide with the lodge: - Bed linens - 1 bath towel + 1 hand towel + 1 robe per guest - Hairdryer / iron / dish soap / dishwasher tabs / washing tabs / hand soap / shower gel / shampoo - Salt / pepper / olive oil / foil - Basic cleaning products + vacuum - Logs / kindling / lighter - only logs to be burned in Log Burner - Dog bowls / travel cot / highchair - on request - Schiehallion / Lochnagar / Glendhu / Ardmore: private hot tub and sauna - Braemar: private hot tub only + BBQ + fire pit area - Craggiemhor: private hot tub and sauna + fire pit area What you'll need: - Food and drinks: you can organise a food delivery from Tesco (https://www.tesco.com/groceries/?srsltid=AfmBOoodpq3hC4rO4RlWF2m5ad7YQ7KVcCFNL8OKbfLO9wrX7maM8UlM)or Morrisons (https://www.morrisons.com/)or Asda (https://groceries.asda.com/)in Inverness - There is also a small convenience store for basics just up the road - Foyers Stores (https://g.co/kgs/1RCAF4s)- It's open daily 9am-5pm Monday-Friday, and 10am-1:30pm Sunday. Christmas day and New Years day closed. Boxing day and Jan 2nd, 10am-1:30pm. - We have an original Nespresso pod compatible machine, so bring some pods - Braemar or Craggiemhor only: You'll need charcoal for the BBQ / Fire pit - Slippers and a good book

Standard Check-in is from 3pm. Standard Check-out is at 10am. We can sometimes accommodate different times, depending on availability, so please ask at time of booking, and we will do our very best.

We will send you Check-In details, along with House Rules the day before your Check-in date. This will include directions and access codes. Our on-site staff will be available to welcome you, but we also offer contactless check-in.

From the Booking Date until 30 days before Check-in: the cancellation charge is 50% From 30 days until Check-in: the cancellation charge is 100%